Thank you for visiting Townsquad, an e-commerce website dedicated to providing high-quality sports equipment. Your privacy and security are important to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, including any related mobile applications, and when you interact with us.

1. Information We Collect

We may collect personal information that you provide to us voluntarily when you:

• Make purchases or returns
• Create an account on our website
• Subscribe to our newsletter or marketing communications
• Contact us through email, phone, or social media
• Participate in surveys, contests, or promotions

The types of personal information we may collect include:

• Name
• Contact information (email address, phone number, shipping address)
• Payment information (credit card details, billing address)
• Demographic information (age, gender)
• Preferences and interests

2. Use of Information

We use the information we collect for the following purposes:

• To process and fulfill your orders
• To communicate with you about your orders, inquiries, and requests
• To send you promotional offers, newsletters, and updates (you may opt out at any time)
• To improve our products and services
• To prevent fraud and enhance the security of our website
• To comply with legal obligations

3. Disclosure of Information

We may share your personal information with:

• Service providers and third-party vendors who assist us in operating our website, conducting our business, or servicing you (e.g., payment processors, shipping companies)
• Legal authorities if required by law or to protect our rights, property, or safety

We do not sell or rent your personal information to third parties for their marketing purposes.

4. Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, alteration, or disclosure.

5. Your Choices

You can manage your communication preferences (e.g., unsubscribe from marketing emails) by following the instructions included in each communication. You may also update your account information by logging into your account on our website.

6. Children’s Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13 without parental consent, we will take steps to delete that information.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this Privacy Policy periodically for any updates.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

• Email: contact@townsquad.shop
• Phone: (385) 438-0257